About this support
High intensity supports are delivered by support workers who are trained and assessed as competent for the specific support each participant requires. We complete a thorough risk assessment before services begin and work closely with the participant's health professionals.
Where the participant's needs and plan require it, we provide 2:1 support with consistent, familiar pairs of workers. We also implement behaviour support plans developed by the participant's NDIS behaviour support practitioner.
What this support can include
- Complex bowel care
- Enteral (PEG) feeding and management
- Urinary catheter management
- Epilepsy and seizure management
- Complex swallowing and mealtime support
- Pressure care and specialised mobility support
- 2:1 support
- Implementation of positive behaviour support plans
We do not develop behaviour support plans. We implement plans written by the participant's NDIS behaviour support practitioner and report as required.
How we begin
Referral or enquiry
Contact us by phone, email or our referral form. We respond within 24 hours.
Initial meeting
We arrange a meet-and-greet with the participant, their family and the proposed support worker, so everyone is confident in the match before services begin.
Service agreement and support plan
We agree the supports, roster and costs in a clear service agreement, complete any risk assessments, and begin services.
Other services
Daily personal activities
Personal care, household tasks and overnight support, delivered with dignity.
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Psychosocial disability support
Recovery-focused support for participants living with psychosocial disability.
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Supported Independent Living
SIL, SDA and tenancy support to live as independently as possible.
Learn moreWe are here to help
Accepting new referrals now. We reply to every referral within 24 hours.