About this support
Our support workers assist participants with the daily activities that matter most to their independence and wellbeing. Every support is guided by the participant's NDIS goals, routines and preferences, including preferences for the gender, language and cultural background of their support worker.
Support can be scheduled across the day, evening and overnight, including sleepover (inactive) and active overnight support.
What this support can include
- Showering, bathing, toileting and personal hygiene
- Dressing, grooming and continence support
- Mobility assistance and safe transfers
- Assistance with meals, eating and drinking
- Medication prompting in line with the support plan
- Cleaning, laundry, linen changes and meal preparation
- Sleepover and active overnight support
How we begin
Referral or enquiry
Contact us by phone, email or our referral form. We respond within 24 hours.
Initial meeting
We arrange a meet-and-greet with the participant, their family and the proposed support worker, so everyone is confident in the match before services begin.
Service agreement and support plan
We agree the supports, roster and costs in a clear service agreement, complete any risk assessments, and begin services.
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Accepting new referrals now. We reply to every referral within 24 hours.